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Built on OpenAI technology

AI chatbots for your company

We roll out and customise AI chatbots built on OpenAI to support your company's processes.

✓AI chatbots for e-commerce
✓AI chatbots for service companies
✓AI chatbots for complaints
✓AI chatbots for HR

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How will an AI chatbot help your company?

An AI chatbot can help your company in many ways — improving day-to-day efficiency, raising client satisfaction and keeping costs down. Fed with your organisation's knowledge (products, procedures, complaint and order handling), it speeds up repetitive work and frees your team's creativity for more valuable tasks.

Which AI chatbots do we offer?

See which industries we roll out OpenAI-based chatbots for.

AI chatbot for e-commerce

An AI chatbot for e-commerce helps handle questions about your products. Feed its knowledge base with your store's catalogue and shoppers get instant answers about availability, prices, attributes and comparisons. You can connect it to any channel — WhatsApp, Signal, Telegram, Messenger or an HTML chat on your website.

AI chatbot for HR

An AI chatbot for HR and recruitment helps you screen candidates faster, collecting the data the hiring process requires — whatever the role you are recruiting for.

AI chatbot for service companies

An AI chatbot can support service and consulting firms across many processes: qualifying prospects and collecting leads, giving information about services and taking complaints. Feed its knowledge base with what your organisation knows and it will handle more processes across more channels.

How do we roll out AI chatbots for our clients?

Rolling out an AI chatbot for complaints, order handling, client enquiries or lead generation takes knowledge and experience. Here is how the rollout will go in your company.

01

What AI chatbots can do

We will show you which processes AI can support in your company so you can see what is possible.

02

An analysis of your company's needs

Together we work out where an AI chatbot can help your company and what it will bring.

03

Building the processes and knowledge base for the AI

We map the processes the AI is to handle and help prepare the knowledge base the chatbot will work from.

04

Test rollout of the AI chatbot

We define the channels the AI is to work in, integrate them and launch a test environment. Then we verify the planned scenarios.

05

Production rollout of the AI chatbot

We make corrections in the test environment and then go live.

06

AI chatbot optimisation

Once live, an AI chatbot needs continuous tuning and a growing knowledge base. We help with that for the whole term of the contract.

AI chatbot communication channels

You can plug the AI chatbot into the channels your company already uses. See which popular social platforms and messengers we integrate.

WhatsApp Business

WhatsApp Business is one of the most popular communication platforms in business. We will integrate your AI chatbot to make the most of the channel.

AI in SMS and RCS

SMS and RCS communication can be supported by AI too, letting it coordinate repetitive processes.

HTML AI chatbot

We can also run our AI chatbot on any HTML-based site, whatever CMS you use.

Facebook Messenger

Facebook Messenger is the everyday messenger of millions of people, especially in B2C. We will connect an AI chatbot to Messenger so your company can automate enquiries about services and products, complaints or general company information.

WordPress CMS

WordPress is the most popular CMS on the internet for running websites and blogs. Add an AI chatbot to your WordPress site to handle the questions prospects ask most often.

Telegram

Telegram has more than 900 million users worldwide. Use it to automate processes with AI chatbots.

E-mail

E-mail is the basic business communication tool. You can plug an AI chatbot into this channel to answer prospects' most common questions faster, across many areas and processes in the company.

Online stores

Whatever e-commerce platform you use, you can run our AI chatbot on it. We support PrestaShop, Magento, WooCommerce, Shopify and many more.

Technologies and services behind AI chatbots

See which technologies and services power the AI chatbots we roll out for our clients.

OpenAI
Python
SalesWizard
HTML5
SalesWizard CRM

The top 6 features of our AI chatbot

AI handing the conversation over to a person

If the person talking to the AI chatbot asks for a human agent, becomes rude or has a problem the bot cannot solve, they are handed over to a person: the AI ends the conversation and notifies a member of staff.

AI creates complaints

The AI chatbot collects details of the problem with the product or service along with the buyer's data, and files a complaint for your company to review.

AI creates orders

When the person in the chat wants to order a product or service, our AI chatbot advises them, collects what it needs and creates the order in the system.

AI screening candidates during recruitment

The AI chatbot screens job candidates, gathering the information needed to assess them remotely, at any time and much faster.

AI booking meetings

Connected to a calendar, the AI chatbot collects what it needs from the person it is talking to and books the meeting (as a task or an event).

AI collects sales leads

Set up properly, the AI chatbot verifies data and gathers information in order to capture a prospect (a lead).

Rolling out an AI chatbot - frequently asked questions

An AI chatbot is software that holds a conversation with users using artificial intelligence. It answers questions, supplies information and performs tasks that support company processes — handling complaints, describing products and services or collecting leads.

The benefits of an AI chatbot include better client service, automated routine tasks, availability around the clock, lower operating costs and more efficient work.

Yes. AI chatbots can be adapted to the requirements of a particular industry and company, including specific tasks and integration with existing systems. The chatbot can be fed with your company's knowledge so that its answers are more precise. As part of the rollout we help you prepare the instructions for the AI and the knowledge base.

How complex an AI chatbot rollout is depends on the requirements and the goals. Typically it involves defining those goals, configuration, integration with your systems and testing. We will take you through it.

AI chatbots handle many languages, so you can talk to clients anywhere in the world. If you would rather limit them to specific languages, you can.

Yes, our AI chatbots are built mainly on OpenAI technology. It allows for more intelligent, responsive and effective systems that noticeably improve the user experience and the company's efficiency.

First define what the knowledge base is for. Decide what information it should hold and how the AI will use it. Its scope should be clearly defined so that the focus stays on the data that matters.

Gather everything that could be useful to the AI: documents, call transcripts, articles, FAQs, guides, manuals and data from CRM and ERP systems. Make sure it is current and accurate. We will help you prepare and process it.

Organise the data into a logical structure that makes it easier to process — categories, tags, hierarchies and relationships between pieces of information. A well-ordered knowledge base helps the AI find answers quickly and reliably.

Review the data you have collected to remove errors, duplicates and anything out of date. Make sure it is consistent and reliable. Automatic data cleaning tools help, as does manual checking by experts.

Let's talk about your project

Tell us what you need — we will prepare a free quote and a rollout plan.

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