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Legal sector

IT and CRM systems for the legal sector

CRM rollouts and automation for law, debt collection and compensation firms. Digitalisation of lead handling, case work and the generation of documents, letters and claims.

CRM systemsAI rolloutsProcess automationDocument generation
IT and CRM systems for the legal sector
CRM systemsAI rolloutsService automationDocument generationDocument OCREPU — the e-courtCourts Information PortalTime trackingHelpdeskCRM systemsAI rolloutsService automationDocument generationDocument OCREPU — the e-courtCourts Information PortalTime trackingHelpdesk

Our clients in the legal sector

Meet the clients whose firm processes we digitalised, whose CRM we rolled out or whose web software we develop.

"4B Systems develops the CRM that had been rolled out in my firm earlier. Over several months of work they modernised the system and added many features a law firm needs. We keep working on it so that we can handle the cases our clients entrust to us faster and more efficiently. Recommended!"

Dariusz KostyraLexVin Law Firm
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„We handle banking claims, including cases concerning Swiss franc mortgages. We were looking for a CRM system to manage client service, cases and documentation. We decided to work with 4B Systems and we are pleased with the result. We continue to develop our CRM software.”

Mateusz PowałkaFrejowski Law Firm - banking claims
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Areas of law firm digitalisation

See the tasks and areas where debt collection, compensation and law firms are going digital. These are the areas where we will help you through the change.

Handling client enquiries

Incoming enquiries from prospects in one place, with the first contact automated.

Document workflow and OCR

Handling incoming and outgoing mail, document digitalisation and OCR, routing and assigning tasks, notifications.

Letter template generation

Generating contracts, letters, statements of claim, payment demands and other documents to save time and remove mistakes.

Choosing and rolling out a CRM

Help choosing the software and rolling it out in the firm, training the team, setting up processes and automation.

Developing an existing CRM

Developing the software a firm already has, keeping it updated and maintained, and providing a helpdesk.

AI rollout

Building AI-driven processes: chatbots, generated replies and analyses.

Electronic Writ Proceedings (EPU)

Integrations with the e-court under Electronic Writ Proceedings (EPU).

Online orders for legal services

Software for handling online orders for legal services, integrated with payment providers.

Courts Information Portal

Integration with the Polish Common Courts Information Portal lets lawyers review cases at a chosen court remotely.

Bringing IT into the legal profession

Digitalising a law firm can start with electronic document management, which removes the need to store huge amounts of paper. The next step is an electronic document workflow and online collaboration platforms that make sharing information and communication between lawyers and clients quick and effective.

Technologies such as artificial intelligence can automate the analysis of legal documents. Digitalisation also covers electronic tools for tracking deadlines, managing projects and preparing documents — statements of claim, payment demands or damage reports.

What innovation brings to a law firm

All enquiries handled in one central CRM
Faster enquiry and case handling thanks to standardised funnels
Tracking the time worked by the firm's staff for client billing
Control over document flow and deadlines
OCR of legal documents so the relevant content is easier to find
Rolling out a client-facing AI chatbot with the firm's knowledge base

What our clients in the legal sector say

Law, compensation and Swiss-franc-loan firms that run on our software.

We started working with 4B Systems in 2020. Together we rolled out a CRM for managing cases and client enquiries in our company. I appreciate the response times and how reliably the system runs. We have been on the same system for four years now.

Dominik PledziewiczLegal Media sp. z o.o.
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We were looking for a CRM for our firm that would handle legal case work. We chose LegallyCRM together with a package of dedicated modifications to fit the system to our processes. We have worked with 4B Systems since 2020. Recommended!

Milena MajewskaJM Law Firm
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From the very beginning 4B Systems showed not only a deep understanding of our needs but also flexibility and openness to bespoke solutions. The CRM was adapted to how our firm works, which made managing client relationships much easier.

Mateusz SzałańskiFenix Law Firm
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We chose 4B Systems as the supplier of LegallyCRM for our firm. We went ahead because the system fits what the compensation industry needs, and it was also modified to our requirements. Recommended.

Jacek WrzosekAdversum Law Firm
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We were looking for a CRM that would let us run compensation cases and settle the sales network as well. We decided to roll out LegallyCRM. We have been working together since 2021. Recommended!

Dawid AntkowiakDM LEX sp. z o.o.
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We have worked with 4B Systems since 2019. We run LegallyCRM to serve clients harmed by banks. We are happy with the ongoing support and the modifications made to the system.

Bartosz PaprockiFrejowski CHF Law Firm
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I run a law firm in Gdansk. A CRM system was essential for working effectively. LegallyCRM met my expectations.

Krzysztof BigoszewskiLaw firm, Gdańsk

I work in LegallyCRM for our Polish clients who suffered damages in the Netherlands. The system organises the work well, reminds me about tasks and lets me keep an eye on time limits. Recommended!

Agata ScheffersClaims handling in the Netherlands

We have been working in LegallyCRM for several months. The software helped us put order into the processes we run at the firm and manage current tasks and deadlines on our cases.

Dorota WacławekLaw firm

Questions and answers about law firm digitalisation

Digital tools bring a range of features that help law firms manage documents, case handling and the analysis of files and tasks. A document management system processes data quickly and efficiently, which means precise document control and fast access to information for lawyers.

Digitalisation supports lawyers in client service through dedicated software that makes client information easy to retrieve and working time easy to manage. The result is streamlined processes and a more efficient practice.

Modern digitalisation means web platforms for quick document management and electronic communication with clients. The key parts of a digital strategy are winning clients through innovative technology and tailoring the offer to their needs.

IT systems change how a firm is run: fast access to information, smart document management and streamlined internal processes. The trend is towards integrating those systems with one another.

The most important CRM features in a law firm are effective client relationship management and precise reporting of sales and service work. SaaS technology gives fast access to documents and smart time management.

The key parts of a time management system are process automation and better use of lawyers' time — which makes billing accurate and services easier to improve.

Over the last ten years the compensation market has moved a long way from door-to-door client acquisition to online marketing. Segmenting the market — road accidents, medical errors, accidents at work, Swiss franc loans — has made the specific needs of different types of firms much clearer.

We know this market inside out and offer several CRM products for the compensation industry. Digitalising processes in a CRM brings order to enquiry and lead handling, the sales process and case work. If you run a compensation firm and want to talk digitalisation through, get in touch.

Modern technology in a law firm brings a range of benefits that clearly improve efficiency, security and the quality of service.

Process automation and efficiency — case management software automates routine work: documents, deadlines and invoices. Access to information and fast communication — advanced search across files, rulings and data speeds up the work. Data security — encryption, secure storage and access protocols protect client confidentiality. Mobility and flexibility — cloud computing and mobile apps allow work from anywhere. Data analysis and artificial intelligence — AI helps analyse large sets of legal data and review documents.

Start digitalising your law firm today

A CRM, AI chatbots, document OCR, time tracking and many other features will help your firm grow. If you are looking for IT support, get in touch.